IPR Complaints

This page sets out the notice-and-takedown procedure that ("AdOne", "we", "us") follows for intellectual-property (IP) complaints relating to content on the AdOne marketplace — the AdOne app and this website.

1. Overview & respect for IP

AdOne respects the intellectual-property rights of others and expects every user to do the same. As an intermediary under the Information Technology Act, 2000 and the IT Rules, 2021, we operate a notice-and-takedown process: when we receive a valid complaint that content on our platform infringes an IP right, we review it and act in accordance with applicable law. Posting infringing content violates our Abuse Policy.

2. What you can report

You can use this process to report material appearing in a listing or elsewhere on AdOne that infringes:

• Copyright — for example, photographs, designs or text used without the rights-holder's permission.
• Trademark — unauthorised use of a name, logo or mark. See also our Trademark Policy.
• Other intellectual-property rights — including design rights and other proprietary rights infringed by content on AdOne.

3. How to file a complaint

To file a valid IPR complaint, send us a written notice that includes all of the following:

1. Your full name and contact details (postal address, email and phone number).
2. Identification of the IP right and proof that you own it or are authorised to represent the rights-holder.
3. Identification of the specific infringing material — the ad code, listing URL and a screenshot or other description sufficient for us to locate it.
4. A good-faith statement that the use of the material is not authorised by you, the rights-holder, the law or any agent.
5. A statement that the information in your notice is accurate.
6. Your physical or electronic signature.

4. Where to send it

Send your complete complaint, with all of the information above, to .

5. Our process & timelines

When we receive a complaint, we acknowledge it and act in line with the timelines under the IT Rules, 2021. In practice we aim to acknowledge your complaint within 24 hours and to resolve it within 15 days of receipt. We may disable access to or remove the material identified, request further information, or notify the user who posted it so they may respond. We may also remove content sooner where the law requires expedited action.

6. Counter-notice

If your content was removed and you believe this was a mistake or that you hold the necessary rights, you may submit a counter-notice to . Your counter-notice should include your name and contact details, identification of the removed material and its ad code or listing URL, and a good-faith statement — with evidence where possible — explaining why you are entitled to use the material. We will review counter-notices and may restore content where appropriate.

7. Repeat-infringer policy

We may suspend or terminate the accounts of repeat infringers. Users who repeatedly post content that is the subject of valid IPR complaints may lose access to AdOne, in line with our Abuse Policy.

8. Grievance officer

If you are dissatisfied with how we have handled an IPR complaint or counter-notice, you may escalate to our at , who oversees grievance redressal under the IT Rules, 2021.

9. Contact

For IPR complaints and counter-notices, email . For grievances, contact our at . For other legal matters, write to . Postal: , .

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This policy is provided as a starting template for AdOne and should be reviewed by qualified legal counsel before launch to ensure it meets your specific obligations (including the Information Technology Act, 2000, the IT Rules, 2021 and applicable copyright and trademark law).